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    Disability Information Portal


    Travel Concessions Given By the Central ad State Governments for The Disabled


    By Train

    As per the Order of Ministry of Railways, Government of India, the following concessions are available for the disabled persons.


    For Blind

    The blind person travelling alone or with an escort, on production of a certificate from Government doctor or a registered medical practitioner, is eligible to get the concession as below:

    Element of Concession

    Class Percentage of Concession Season Ticket Percentage of Concession
    1st Class 75% 1st Class 50%
    2nd Class 75% 2nd Class 50%
    Sleeper Class 75%
    How to avail the scheme?

    The concession certificate may be issued by the Station Master on collection of the certificate form and the copy of original certificate duly attested by a Gazetted Officer, M.P., M.L.A. etc. may be produced while collecting the ticket. The blind person may not be present at the station for purchase of the ticket.

    For Locomotor Disability

    The Locomotor Disabled person travelling with an escort, on production of a certificate from a Government doctor to the effect that the person concerned is orthopaedically handicapped and cannot travel without the assistance of an escort, is eligible for getting concession.

    Element of Concession

    Class Percentage of Concession Season Ticket Percentage of Concession
    1st Class 75% 1st Class 50%
    2nd Class 75% 2nd Class 50%
    Sleeper Class 75%
    How to avail the scheme?

    All categories of Orthopaedically Handicapped Personslpatients accompanied by escort, when travelling for admission or on discharge from hospital where the O.H. persons are treated or for consultation with Medical Expert, on production of a certificate from a government doctor/orthopaedic surgeon that the person is a bonafide O.H. person and he cannot travel without an escort, for availing concession

    For Hearing Impaired

    A Hearing Impaired person travelling alone (both afflictions together in the same person) on production of a certificate from a government doctor is eligible for the concession.

    Element of Concession

    Class Percentage of Concession Season Ticket Percentage of Concession
    1st Class 75% 1st Class 50%
    2nd Class 75% 2nd Class 50%
    Sleeper Class 75%
    How to avail the scheme?

    For Intellectual Disabled

    A Hearing Impaired person travelling alone (both afflictions together in the same person) on production of a certificate from a government doctor is eligible for the concession.

    Element of Concession

    Class Percentage of Concession Season Ticket Percentage of Concession
    1st Class 75% 1st Class 50%
    2nd Class 75% 2nd Class 50%
    Sleeper Class 75%

    By Air


    For Blind

    Percentage of Concession: The Indian Airlines Corporation allows 50% concessional fare to people witth disabilities on single journey or single fare for round trip journey on all domestic flights.

    How to avail the scheme?

    To avail this facility , people with special needs they have to produce a certificate from a medical practitioner. Air HostessISteward will look after the blind persons not accompanied by escorts in flight. The Public Relation Officer or the Traffic Officer Incharge at the airport will render necessary assistance to such infirm passengers at the airport of the departure and arrival. Escorts are to pay full fare.

    Locomotor Disability

    Locomotor Disabled persons (80% and above) are allowed following concessions in Indian Airlines :

    • 50% of Normal Economy Class INR Fare or Point to Point Fare. Full Inland Air Travel Tax and Passenger Service Fee applicable.
    • 50% of INR fare applicable to foreigners resident in India for travel on Domestic Sectors. Full Inland Air Travel Tax and Passenger Service Fee applicable.
    Note:

    The Orthopaedically Handicapped persons are not given this concession. However, they are allowed to carry a pair of crutcheshrases or any other prosthetic devices free of charge.

    By Bus


    For Blind

    Percentage of Concession: 50% concessional fare to people with disabilities in all the categories

    Procedure for Getting Concessional Railway Ticket for Handicapped Persons

    Verification of the submitted documents by Commercial Inspector

    Once you submit your documents along with the application the concerned officer would get them verified from a commercial inspector. The procedure will move forward only after the inspector verifies that the issuing hospital, doctor and the details mentioned are all correct. Only the concession certificate issued by a government office of the concerned zone will be entertained.

    Hand over the Photo Identity Card to the concerned person

    After the verification process is complete you’ll get a call from the D.R.M Office about the date and time for collecting your photo identity card. The disabled person can send a representative on her behalf to collect the identity card. In such a case, the representative must have an authority letter (a handwritten permission by the PwD and duly attested signature of the representative) in order to get the Photo Identity Card from the D.R.M Office.

    De-validation of the Concession Certificate

    While issuing the photo identity card with unique 11 digits identification number, the D.R.M office will endorse the information on the original concession certificate by pasting a stamp with all relevant details. Once the details are endorsed, your concession certificate becomes useless. Now you have to use only the photo identity card for all further transactions with the Railways.

    Documents Required
    • 1. Concession Certificate or Unique Disability ID (UDID) Card
    • 2. Photo Identity Proof (e.g. Aadhaar Card)
    • 3. Date of Birth Proof
    • 4. Address Proof
    • 5. 2 passport size color photo
    • 6. Attested photocopies of these documents.
    Practically using Your Railway Photo Identity Card

    For booking concessional tickets online you’ll need to use your unique 11 digits ID number and you’ll have to carry the original photo identity card to be checked on-board and off-board the train. If you are booking the ticket at the ticket window then you may have to submit a photocopy of the identity card at the counter. In this case, too you’ll have to carry the original photo identity while traveling through railways.

    Renewal of the Card

    In case of expiration of the card you are expected to start your process of getting a new photo identity card three months prior to the expiration of the old card.

    Validity of the Card

    The validity of the card will be for five years or the last date up to which concession certificate is valid.


     

    State wise details and list of centres where such passes can be made




    List of Divisional Railway Manager office where     Concessional Railway passes can be made




    GM/ DRM of Zonal Railways
    Designation, Zone  Office Fax
    Central Railway
    Website : http://www.cr.indianrailways.gov.in/ 
    General Manager 22-22621230 22-22624555
    Divisional Railway Manager ( Pune ) 20-26137400 20-26127971
    Divisional Railway Manager ( Nagpur ) 712-2565622 712-2312270
    Divisional Railway Manager ( Mumbai ) 22-22621450 22-22612354
    Divisional Railway Manager ( Bhusawal ) 2582-222213 2582-227824
    Divisional Railway Manager ( Solapur ) 217-2312270 217-2312754
    Eastern Railway
    Website : http://www.er.indianrailways.gov.in/ 
    General Manager 33-22307596 33-22480370
    Divisional Railway Manager ( Sealdah ) 33-23505090 33-23504993
    Divisional Railway Manager ( Howrah ) 33-26412348 33-26411418
    Divisional Railway Manager ( Asansol ) 341-2302319 341-2315520
    Divisional Railway Manager ( Malda ) 3512-266458 3512-265414
    Northern Railway
    Website : http://www.nr.indianrailways.gov.in/ 
    General Manager 11-23387227 11-23384503
    Divisional Railway Manager ( Ambala ) 171-2610800 171-2610103
    Divisional Railway Manager ( Firozpur ) 1632-244386 1632-244708
    Divisional Railway Manager ( Delhi ) 11-23343659 11-23346952
    Divisional Railway Manager ( Lucknow ) 522-2626670 522-2626670
    Divisional Railway Manager ( Moradabad ) 591-2411519 591-2411519
    North Eastern Railway
    Website : http://www.ner.indianrailways.gov.in/ 
    General Manager 551-2201041 551-2201299
    Divisional Railway Manager ( Izzatnagar ) 581-2515946 581-2515946
    Divisional Railway Manager ( Varanasi ) 542-2224801 542-2226775
    Divisional Railway Manager ( Lucknow ) 522-2233109 522-2233109
    Divisional Railway Manager ( Lucknow ) 522-2628309 522-2628309
    Northeast Frontier Railway
    Website : http://www.nfr.indianrailways.gov.in/ 
    General Manager 361-2676000 361-2676124
    Divisional Railway Manager ( Alipurduar ) 3564-255273 3564-270940
    Divisional Railway Manager ( Rangia ) 3621-240483 3621-240483
    Divisional Railway Manager ( Katihar ) 6452-230555 6452-230555
    Divisional Railway Manager ( Tinsukia ) 374-2330032 374-
    Divisional Railway Manager ( Lumding ) 3674-263362 3674-263362
    Southern Railway
    Website : http://www.sr.indianrailways.gov.in/ 
    General Manager 44-25332157 44-25331765
    Divisional Railway Manager ( Tiruchhirapalli ) 431-2411204 431-2461474
    Divisional Railway Manager ( Salem ) 427-233065 427-2440030
    Divisional Railway Manager ( Chennai ) 44-25355900 44-25355900
    Divisional Railway Manager ( Palghat ) 491-2555296 491-2555235
    Divisional Railway Manager ( Trivandrum ) 471-2325828 471-2339445
    Divisional Railway Manager ( Madurai ) 452-2308000 452-2308000
    South Central Railway
    Website : http://www.scr.indianrailways.gov.in/ 
    General Manager 40-27822874 40-27833203
    Divisional Railway Manager ( Secundrabad ) 40-27830449 40-27830449
    Divisional Railway Manager ( Vijayawada ) 866-2572690 866-2579618
    Divisional Railway Manager ( Guntur ) 863-2234229 863-2323600
    Divisional Railway Manager ( Hyderabad ) 40-27820152 40-27820152
    Divisional Railway Manager ( Nanded ) 2462-260333 2462-224031
    Divisional Railway Manager ( Guntkal ) 8552-226467 8552-229419
    South Eastern Railway
    Website : http://www.ser.indianrailways.gov.in/ 
    General Manager 33-24393532 33-24397831
    Divisional Railway Manager ( Adra ) 3251-244221 3251-245752
    Divisional Railway Manager ( Ranchi ) 651-2600080 651-2600080
    Divisional Railway Manager ( Chakradharpur ) 6587-238026 6587-239526
    Divisional Railway Manager ( Kharagpur ) 3222-255308 3222-255811
    Western Railway
    Website : http://www.wr.indianrailways.gov.in/ 
    General Manager 22-22005670 22-22068545
    Divisional Railway Manager ( Ahmedabad ) 79-22204588 79-22204589
    Divisional Railway Manager ( Bhavnagar ) 278-2445475 278-2445475
    Divisional Railway Manager ( Vadodara ) 265-2638081 265-2645275
    Divisional Railway Manager ( Rajkot ) 281-2477006 281-2475217
    Divisional Railway Manager ( Mumbai ) 22-23002977 22-23012742
    Divisional Railway Manager ( Ratlam ) 7412-232300 7412-280734
    East-Central Railway
    Website : http://www.ecr.indianrailways.gov.in 
    General Manager 6224-274728 6224-271513
    Divisional Railway Manager ( Sonpur ) 6158-221628 6158-221667
    Divisional Railway Manager ( Mughalsarai ) 5412-255298 5412-254219
    Divisional Railway Manager ( Danapur ) 6115-232465 6115-232465
    Divisional Railway Manager ( Samastipur ) 6274-222217 6274-222217
    Divisional Railway Manager ( Dhanbad ) 326-2220338 326-2220519
    East-Coast Railway
    Website : http://www.eastcoastrail.indianrailways.gov.in/ 
    General Manager 674-2300773 674-2300196
    Divisional Railway Manager ( Waltair ) 891-2746200 891-2728832
    Divisional Railway Manager ( Khurda ) 674-2490567 674-2490567
    Divisional Railway Manager ( Sambhalpur ) 663-2401331 663-2401331
    North-Central Railway
    Website : http://www.ncr.indianrailways.gov.in 
    General Manager 532-2230200 532-2230772
    Divisional Railway Manager ( Allahabad ) 532-2407958 532-2407702
    Divisional Railway Manager ( Agra ) 562-2421200 562-2420650
    Divisional Railway Manager ( Jhansi ) 517-2440324 517-2449826
    North Western Railway
    Website : http://www.nwr.indianrailways.gov.in/ 
    General Manager 141-2725800 141-2725816
    Divisional Railway Manager ( Jaipur ) 141-2200322 141-2202478
    Divisional Railway Manager ( Bikaner ) 151-2521568 151-2544401
    Divisional Railway Manager ( Jodhpur ) 291-2431187 291-2432701
    Divisional Railway Manager ( Ajmer ) 145-2421752 145-2428133
    South East Central Railway
    Website : http://www.secr.indianrailways.gov.in/ 
    General Manager 7752-232004 7752-410575
    Divisional Railway Manager ( Bilaspur ) 7752-247100 7752-247105
    Divisional Railway Manager ( Nagpur ) 712-2561939 712-2564980
    Divisional Railway Manager ( Raipur ) 771-2522200 771-2252204
    South Western Railway
    Website : http://www.swr.indianrailways.gov.in 
    General Manager 836-2360888 836-2365209
    Divisional Railway Manager ( Hubli ) 836-2363494 836-2289648
    Divisional Railway Manager ( Bangalore ) 80-22871498 80-22356411
    Divisional Railway Manager ( Mysore ) 821-2420602 821-2425225
    West Central Railway
    Website : http://www.wcr.indianrailways.gov.in/ 
    General Manager 761-2627444 761-2628133
    Divisional Railway Manager ( Jabalpur ) 761-2678080 761-2677882
    Divisional Railway Manager ( Bhopal ) 755-2457200 755-2457204
    Divisional Railway Manager ( Kota ) 744-2467000 744-2467159